Support: Customer Database

The customer database allows you to store and edit customer information easily and securely. By saving your customers' details you will be able to quickly find names, companies, email addresses, billing and shipping addresses and other essential information.

All of the customers in your customer database will appear in a list organized alphabetically by last name. The customer's company, if any, will appear just below the customer's name on the list.



Add New Customer

To add a new customer to your database, first touch the EDIT button at the top left of your screen.


The list will unlock, and you can then add a new customer by touching the + (plus) button at the top right hand corner of the screen.


You will then have access to a new customer information screen from which you can add the customer's name, company, email, phone number, billing and shipping address, as well as customer identification number, notes and other pertinent information.


To add details to your customer record, simply touch the field you would like to enter and fill in the information on the screen provided as per the examples below.


When you have finished entering the new information, touch the blue DONE button at the top right of the screen to return to the main customer database.


Edit Existing Customer Record

To edit existing customer information in your database, first touch the EDIT button at the top left of your screen.


The list will unlock, and you can then edit any customer by touching the name of the customer whose information you would like to alter.


You can then touch any item on the customer's information screen to change the customer's name, company, email, phone number, billing and shipping address, as well as customer identification number, notes and other pertinent information.


To change details on your customer record, simply touch the field you would like to enter and fill in the information on the screen provided as per the examples below.


When you have finished entering the new information, touch the blue DONE button at the top right of the screen to save the information and return to the main customer database.


Delete Existing Customer Record

To edit existing customer information in your database, first touch the EDIT button at the top left of your screen.


The list will unlock, and you can then delete any customer record by touching the red minus (-) icon directly to the left of the customer record you would like to delete.


Then touch the red delete button to the right of the customer's name.

NOTE: You will not be asked to confirm the customer deletion. Once you touch the red DELETE button, all information pertaining to the customer will be permanently deleted. You can not undo this action.



Synchronize Customers

To synchronize the customer information on your app with your main customer database, simply touch the circular arrow button at the top right of the main customer database screen.


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Additional Support Options

Customer Service

For questions regarding setup and usage of the PaySaber device and software please contact the Customer Service Center or use the online support documentation.

+1 866 872 3729Tollfree:
+1 323 931 2233Local:
+1 323 931 2231Fax:
support@usaepay.comE-mail:

GorCorp Inc.
4929 Wilshire Blvd., Suite 800
Los Angeles, CA 90010

Technical Support

Questions pertaining to the technical aspects of the PaySaber software or hardware can be addressed to the corresponding technical support team.

Software Technical Support
+1 866 872 3729 x706 Telephone:
+1 323 931 2233 x706Local:
software@usaepay.com E-mail:

Hardware Technical Support
+1 866 872 3729 x322 Telephone:
hardware@usaepay.com E-mail:

Sales & Product Info

The PaySaber line of products are maintained and owned by USAePay. If you have any questions regarding sales or reselling the PaySaber line of products, please contact the Reseller Sales department. A reseller representative will be able to help you get set up right away or sign up online today.

Reseller Sales Inquiries
+1 866 490 0042Telephone:
resellers@usaepay.comE-mail: