Support: Reviewing Your History

To view your recent transaction history, touch the History icon at the bottom of any main screen. From this screen you will be able to review all of your current and recent batches; a full list of all transactions; as well as orders that are pending, paid or canceled.



Batches

From the batches screen of the history section you can view all of your open, queued and closed batches.



Currently Open Batch

You can view your currently open batch and close the open batch by touching the blue CLOSE button at the top right of your screen.


Once you have closed the bath you will be able to view the batch details as necessary.



Queued Transactions

All queued transactions will be displayed on the Queued Transactions screen. To synchronize your queued transactions, touch the arrow at the top right of your screen.


Batch History

From the batch history screen you can view all settled batches. To synchronize your closed batches and download your complete batch history, touch the arrow at the top right of the screen.





All Transactions

To view all past transactions, touch the All Transactions bar on the History screen. A full list of transactions will be pulled up and can be synchronized by touching the circular arrow at the top right of your screen.


Touch any line to view the details for that individual transaction.

The transaction result will be displayed like so:


From this screen you have a number of options for further action including voiding the transaction, issuing a quick credit or a quick additional sale for the same customer using the same payment information.

Touch the arrow in the top right hand corner to proceed to choose Void, Quick Sale or Refund from the pop-up menu:





Orders

To view your order history, touch the Orders bar on the History screen. From the Orders History screen you can view all of your open, partially paid, paid, and cancelled orders.


Open Orders

The open orders screen will include a list of all currently open orders.


To view the details for a particular order, simply touch the line on which it appears and you will be able to see all of the order details including customer information, items purchased and more, as well as take payment for the order or place the order on hold.



Partially Paid Orders

From this screen you are able to view all orders for which payment has been made in part.


To view and/or complete a particular order, touch the line on which the order appears and you will be taken to the order screen from which you can view the details of the order, including the amount paid and amount due. The amount of payment made will be clearly marked and the total still due will appear in red.



Paid Orders

On the Paid screen you can view a list of all orders for which payment has been received in full.

To view the details for an order, including customer details and item information, touch the line on which the order appears.


Canceled Orders

From this screen you can view all canceled orders. Orders will be listed chronologically by date.

Quick Links  

 
     > Main Terminal
     > History
     > Settings
     > Customer Database
     > Product List
     > PaySaber Device Details

     > Download Guide as PDF

     > Contact Information
  

Additional Support Options

Customer Service

For questions regarding setup and usage of the PaySaber device and software please contact the Customer Service Center or use the online support documentation.

+1 866 872 3729Tollfree:
+1 323 931 2233Local:
+1 323 931 2231Fax:
support@usaepay.comE-mail:

GorCorp Inc.
4929 Wilshire Blvd., Suite 800
Los Angeles, CA 90010

Technical Support

Questions pertaining to the technical aspects of the PaySaber software or hardware can be addressed to the corresponding technical support team.

Software Technical Support
+1 866 872 3729 x706 Telephone:
+1 323 931 2233 x706Local:
software@usaepay.com E-mail:

Hardware Technical Support
+1 866 872 3729 x322 Telephone:
hardware@usaepay.com E-mail:

Sales & Product Info

The PaySaber line of products are maintained and owned by USAePay. If you have any questions regarding sales or reselling the PaySaber line of products, please contact the Reseller Sales department. A reseller representative will be able to help you get set up right away or sign up online today.

Reseller Sales Inquiries
+1 866 490 0042Telephone:
resellers@usaepay.comE-mail: